Your Appointment - Covid 19 Advice
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Ealing Smiles during Covid 19 & Lockdown

We will remain open during this new lockdown. All appointments will go ahead as scheduled.
You can contact us here>
or Call 020 8840 6020 to book an appointment.

Advice for patients – Please fill in Your Online Medical History Form
Prior to visiting the dental practice please click here to fill-in our GDPR compliant Medical History Form

Routine dentistry during COVID-19 requires the correct social distancing measures and personal protective equipment to be in place.

What will dental appointments be like?
We are working hard to source the right protective equipment and put measures in place to maintain social distancing. We may not be able to offer all types of treatments when we open, but we will also need to prioritise patients based upon their needs.

If you call to make an appointment, you will be asked some screening questions. You’ll be asked those same questions again at your appointment You will be asked to use hand sanitiser or to wash your hands when you arrive (and again before you leave) You will also find that waiting rooms might look a little different with two metre markers in place. You will also notice that our dental team may be wearing different protective equipment to what you are used to seeing Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.

Referrals for certain procedures
Even after we have re-opened, please be aware that you may need to be referred to an urgent care centre for treatment.
Some procedures won’t be offered right away in every practice. The supply of essential PPE (particularly certain masks) dictates whether we can offer aerosol-generating procedures (Use of the dental drill and mechanical scaling). As a result, we may have to triage you to an urgent dental centre for such treatment.

How you can help:

  • With the exception of children and persons in need, patients should come alone.
  • A distance of at least two metres must be observed if another patient is present in the dental practice.
  • Staff will not shake your hand.
  • If you show symptoms following appointment booking, you should contact the practice by phone.
  • Please do not arrive early to the practice.
  • If necessary, you should wait outside the practice.
  • Please do not arrive without an appointment.
  • Patients should attend wearing a mask if possible or be prepared to wear one.
  • It will likely be some time before dental services return to what you previously experienced as normal.
    However, we will be doing all they can to ensure you receive the treatment you require in the safest way.